Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on footwear?
We offer a 30-day return policy for all athletic footwear. Shoes must be in their original packaging and in unworn condition to qualify for a full refund.
Do you offer warranties on professional gear?
Yes, all professional-grade equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal athletic use.
How can I track my Total Sport order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger purchases.
Are your products authentic brand name goods?
Absolutely. Total Sport is an authorized retailer for all brands we carry, ensuring that every item you purchase is 100% authentic and sourced directly from the manufacturer.